Key recommendation 1
Adopt
a balanced approach to SEO which creates a long-term plan and an effective
process to maximize your performance in the key areas of index inclusion,
on-page optimization and link-building.
We
believe that successful SEO is all about deploying the right resources to
achieving maximization across these six areas (highlighted in bold):
It’s
about maximizing the inclusion and visibility of a brand online as users search
for the brand and product-related information – is your brand visible in the
SERPs.
It’s
about maximizing the volume of quality visitors to destination sites from the search
engines through encouraging them to click through to your pages.
It’s
about maximizing your position in the SERPS pages for both natural listings and
sponsored or paid listings.
It’s
about maximizing the return on your investment to achieve visibility and click
through by selecting the right approaches to SEM and the right execution.
An
expert in on-page optimization or link-building will not generate the best
results without sound planning based on detailed key phrase analysis.
Similarly,
these approaches will be unsuccessful if the company does not overcome the
initial technical challenges of index inclusion.
This
lack of visibility makes it difficult to make a definitive business case for
SEO, although it is fairly obvious what a sought-after number one position on
Google would do for most companies.
It is
nevertheless impossible to predict and guarantee positions and click volumes
from SEO, because the impact of future changes to the algorithm is unknown.
Ditto competitor activity – you don’t know what they’ll be doing in future.
So,
for a given investment of £1, $1 or €1 it is difficult to estimate the returns
compared to paid- search, or indeed traditional advertising, or direct mail,
where more accurate estimates are possible.
However,
we will see that estimates of long-term returns from SEO can and should be
made.
Key recommendation 2
SEO is
a long-term strategy. To identify the correct investment requires a long-term
cost/benefit analysis. If this doesn’t occur, SEM strategy is often imbalanced
in favor of SEO.
Technical disadvantages?
Technical
constraints may also limit your SEO capabilities – for example, if there is not
the right IT resource, knowledge or technology available to implement the
changes to site structure and content markup needed for SEO.
For
example, websites created entirely using Flash cause readability problems for
search engine robots, so onsite optimization is somewhat redundant.
Content disadvantages?
There
is a clear need for better education among content authors. They need to know
what key phrases to use, and where to use them, whenever they add and update
content.
Balance
is required when authors create pages, since they are being created for both
search engines and humans.
Copy
and language which is effective for SEO can be different to naturally written
copy, although the search engines seek to identify and reward natural language.
There needs to be a compromise and subtle balance between the two so that pages
are intelligible to users, but are also great search engine fodder.
The
mantra is to write for users, but to label content accurately for Googlebot.
Because
of these problem areas many companies focus their online marketing strategy on
PPC.
Ad
buying and planning remains the staple diet of marketers, so buying PPC ads
comes naturally.
Indeed,
PPC is often the first step into the world of search for many ‘offline’
marketers, the lowest hanging fruit. ROI from paid-search can be excellent, but
you mustn’t allow these potential problem areas – or the ease of buying PPC ads
– to distract you from the joys of organic search optimization.
Key recommendation 3
SEO is
not purely a technical discipline to be conducted by a specialist team or
agency. It requires a different style to traditional copywriting which requires
training of content owners and reviewers.
Paid-search advantages
Predictability.
Traffic, rankings, returns and costs tend to more stable and more predictable than SEO. It is more immediately accountable,
in terms of ROI, while SEO can take much longer to evaluate.
More
straightforward to achieve high rankings – you simply have to bid more than your
competitors, although Google also takes the Quality Score of your ad into
account. SEO requires long-term, technically complex work on page optimization,
site restructure and link- building, which can take months to implement and
results to occur.
Faster.
PPC listings appear much faster, usually in a few hours (or days if editor reviews
required).
Flexibility.
Creative and bids can also be readily modified or turned-off for particular
times.
The results of SEO can take weeks or months to
be achieved. Content modifications to existing pages for SEO are usually
included within a few days. PPC budgets can also be reallocated to in line with
changing marketing goals (eg: a bank can quickly switch paid- search budget
from ‘loans’ to ‘savings’).
Automation.
Bid management systems can help financial predictability through using rules to
control bidding in line with your conversion rates to reach an appropriate cost
per sale.
However substantial manual intervention is
required for the best results for different search ad networks.
Branding
effect. Tests have shown that there is a branding effect with Pay Per Click,
even if users do not click on the ad. This can be useful for the launch of
products or major campaigns.
Paid-search disadvantages
Competition.
Since Pay per Click has become popular due to its effectiveness, it is
competitive and because it is based on competitive bids it can get expensive.
CPC/bid inflation has led to some companies reducing PPC activity. Some
companies may get involved in bidding wars that drive bids up to an
unacceptable-level – some phrases such as ‘life insurance’ may exceed £10 per
click.
Higher
costs. IF SEO is effective it will almost always deliver a lower CPC.
Favours
big players. For companies with a lower budget or a narrower range of products
on which to increase lifetime value it may be not possible to compete. Large
players can also get deals on their media spend through their agencies.
Complexity
of managing large campaigns. PPC requires knowledge of configuration, bidding
options of the reporting facilities of different ad networks. To manage a PPC
account may require daily or even hourly checks on the bidding to stay
competitive – this can amount to a lot of time. Bid management software can
help here.
Missed
opportunities. Sponsored listings are only part of the SEM mix. Many search users
do not click on these, so you cannot maximise the effect.
Click
fraud is regarded by some as a problem, especially in some sectors. Click fraud
is covered in the detail in the Econsultancy Best Practice guide to
Paid-search.
What you will find in this
guide
Structure
of this guide on SEO Best Practice
We
have seen that many factors influence successful SEO (SEO). To help simplify
our explanation of best practice, E-consultancy has identified 6 key groupings
of success factors for SEO which are summarized for quick reference in Figure
5. Within each of these areas, detailed Recommendations of best practice for
all significant ranking factors are explained.
Six
groupings of success factors are used to structure the recommendations in this
best practiceguide:
Success factor 1: SEO planning and strategy
How to
develop a structured plan to evaluate and improve SEO, covering these topics:
Setting
goals through demand analysis and conversion modelling.
Auditing
current performance including competitor benchmarking.
Keyphrase
analysis and selection.
SEM
strategy – integration between SEO, PPC and other online marketing.
Evaluation
and improvement process.
Resourcing.
Success factor 2: Index coverage
How to
achieve index inclusion in the different search engines covering these topics:
Site
submission – how to get a new site listed in the search engines.
Google
Sitemaps – an essential tool for evaluating and improving index coverage.
Evaluating
site index inclusion and robot indexing activity.
Site
inclusion and page exclusion – how to use Robots.txt and Meta tags to control.
Domain
strategy – approaches to distribute content across different domains including
issues such as top-level domain variants, sub-domains, geolocation
(international domains), domain hijacking and canonicalization.
Time-related
content issues including the Google sandbox effect, content freshness and link
velocity.
Indexing
of dynamic content including problems with URL rewriting and Session ids.
Success factor 3: On-page optimization
In
this section we make recommendations on how you should create documents which
the search engine will assess as being highly relevant to a particular search
term a search user has entered as their query. The most basic test of relevance
is the number of times the search phrase appears on the page. However, there
are many factors which are also applied. In this section we will review:
Within
page keyphrase factors including keyword density, synonyms and position
Page
markup keyphrase factors including syntactical accuracy, <title> tags,
<meta> tags, <a href=> hyperlink tags and <img> alt tags.
Document-level
keyphrase factors such as the inclusion of keyphrases in the domain and
document file name.
An
additional guide on on-page optimization is provided in Appendix
1.
Copywriting for SEO – a guide for content owners and reviewers.
Success factor 4: Link-building
In
this section we show why the links between pages are at least important as
on-page optimization in determining results from SEO. We will review the
principle of PageRank, pioneered by Google to assess the relevance of pages
based on their link popularity. PageRank has many implications for the way
sites should be built and pages are linked, and we describe six principles you
need to be aware of. Although PageRank is today not given as much weighting in generating
search results, many of these principles can still be applied to give better
results from SEO.
We
will also recommend approaches on the six main strategies for external
link-building from third party sites:
1. Natural
link-building through quality content
2.
Requesting inbound-only links
3.
Reciprocal linking
4.
Buying links
5. Creating
your own external links
6. Generating buzz through PR
Success factor 5: A structured process for
SEO
In
this section we bring together all the techniques detailed earlier in the
report and recommend the best overall approach to SEO. We have identified 10
classic approaches to SEO which are part of a typical SEO project.
The
ten processes or activities are:
1.
Improve index inclusion.
2.
Revise site architecture and linking strategy.
3.
Internal linking strategy.
4.
External link-building.
5. Improve
page template effectiveness.
6.
Improve SERPS effectiveness.
7. Refine
SEO for homepage and other key pages.
8.
Creation of themed pages for target keyphrases.
9.
Partitioning of existing content between different pages.
10.
Optimize other existing pages.
Success
factor 6: Conversion efficiency
The
main part of this report has focused on how to attract quality visitors to a
website. But of course, to be of value overall, SEO must meet the marketing
objectives of a site.
In
this final section we review how to best devise landing pages of the site to
meet this goal. We also look at the implications of structuring these pages.
The principles we will explain for effective landing pages for SEO also support
the aims of other e-communications such as paid-search, online advertising,
affiliate marketing and e-mail marketing.
The
main topics we will cover are:
Setting
balanced objectives for landing pages.
Understanding
different types of landing pages.
Balancing
usability, accessibility and persuasion.
Measuring
landing page effectiveness.
Ten
guidelines to improve landing page efficiency.
Features of this guide
We
have incorporated a range of features to help make this guide an effective
learning tool:
1.
Key recommendations.
Guidance on issues which an organization should pay attention to in their SEO
strategy.
2.
Tips. Practical
recommendations to improve results.
3. The
Stats. Boxes which summarize research that supports a success factor.
4.
Links. Links to tools, articles and portals found within the body text,
footnotes and in the resources section
at the end of the guide.
5. SEO
Ranking success factors boxes. Designed for easy reference, these cover all of
the major factors which affect SEO results. These are mainly positive factors
which will improve factors, but associated negative factors are also referred
to.
Each
box often contains several related best practice ranking factors. These boxes
have been designed to be consulted at a glance to understand best practice
without reading too much text.
The
ranking success factors are structured based on the experience of the author
and the review team, but as part of the review process each factor has been
checked against other existing lists of ranking success factors13.
Keeping
up-to-date with the latest developments in SEO
Part
of the fascination of being involved with online marketing is the pace of
change. The rate of change is certainly greatest for SEM and often it has the
largest impact. Marketing techniques which are effective today may no longer be
effective next year, or even tomorrow…
Engineers
at the likes of Google and Yahoo constantly try to improve the relevance of
search results, while staying one step ahead of the spammers. For this reason
algorithms never stay the same for very long, and marketers must continually be
on their toes, to react to changes.
Updates
to the algorithms used by search engines change the positions of the listings,
so you might be top of Google today and on the third page tomorrow, in theory.
This is sometimes referred to as the ‘Google Dance’. It keeps some marketers
awake at night.
Google’s
„Florida Update‟ caused dramatic changes to the natural listings, with some
websites dropping out of the rankings altogether. And this is why it pays to be
ethical, to think about the future, and to avoid any grey areas.
A big
part of managing the opportunity and risk of search engine marketing is keeping
informed about the latest developments and, in particular, identifying the
developments that matter since there are many changes every week. Some changes
are more serious than others.
The
effects of these changes are not always immediately understood by search
marketers. Given the rate of change, it is important that someone is
permanently responsible for monitoring and improving SEO (in-house or
outsourced).
Try
not to think of SEO as a short-term project. SEO is more aligned to ‘Grand
Strategy’: a series of smart micro-moves undertaken to achieve a bigger
business goal in the future. Alexander the Great would have been a good search
marketer.
Key recommendation 4
Ensure
there is ongoing commitment to SEO and responsibility for it within your
organization rather than it being treated as an initiative.
Going
forward…
To
help in keeping up-to-date, Econsultancy is planning to regularly update each
of its best practice guides at least once year.
With
each new version of the best practice guide, the latest developments will be clearly
highlighted.
In
the interim period, the most significant changes which affect SEM practice will
be posted to the new Econsultancy blog. As well as this, each guide will
highlight the best sources to keep up-to-date about a particular topic.
Reference: http://econsultancy.com
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